Gaming should be fun — not stressful. daijili is fully committed to keeping it that way for every Filipino player. We provide the tools, information, and support you need to stay in control of your gaming experience.
At daijili, we believe that online gaming is — and should always be — a form of entertainment. Whether you're spinning the reels on your favourite slot, joining a live bingo session, or trying your luck on Monster Dice, the experience should bring excitement and enjoyment, not financial pressure or personal distress.
We know that for most Filipino players, gaming is a fun pastime enjoyed responsibly alongside family, friends, and everyday life. But we also recognise that for some players, gaming can become a problem. That's why daijili has built a comprehensive responsible gaming framework — not because we're required to, but because we genuinely care about the wellbeing of every player on our platform.
This page explains daijili's responsible gaming tools, our 21+ age policy, the warning signs of problem gambling, and where to get help if you or someone you know needs support. We encourage every daijili player — from Manila to Cebu, Davao to Quezon City — to read this page and make use of the tools available to them.
Every daijili account comes with a full suite of responsible gaming tools — available instantly, at no cost, directly from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your daijili account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced, and require a 24-hour cooling period when increased — giving you time to reconsider.
Set a maximum session duration for your gaming activity. When your session limit is reached, daijili will automatically log you out and display a summary of your session activity. This helps you stay aware of how long you've been playing and prevents extended unplanned sessions.
Receive on-screen notifications at regular intervals (every 30, 60, or 90 minutes) showing your session duration, total wagered, and net gaming result. Reality checks are a gentle reminder to pause, reflect, and decide whether to continue playing or take a break.
Take a short break from daijili by activating a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a cooling-off period, your account is temporarily suspended — you cannot log in, deposit, or place wagers. The suspension lifts automatically at the end of the chosen period.
If you feel you need a longer break, daijili's self-exclusion tool allows you to exclude yourself from the Platform for a defined period of 6 months, 1 year, 2 years, or permanently. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration of the exclusion period. During self-exclusion, you will not receive any marketing communications from daijili.
daijili's customer support team is available around the clock to assist with responsible gaming concerns. Whether you want to activate a tool, discuss your gaming habits, or simply talk to someone, our support team is here — no judgment, just help. Contact us anytime at [email protected].
To access any of these tools, log in to your daijili account and navigate to Account Settings → Responsible Gaming, or contact our support team directly.
Under Philippine law, the minimum legal age for casino-style gambling is 21 years old. daijili strictly enforces this requirement across all games, promotions, and platform features. No player under the age of 21 is permitted to register, deposit, or play on daijili — under any circumstances.
During the registration process, all players are required to confirm that they are 21 years of age or older. daijili's identity verification (KYC) process further validates age using government-issued Philippine identification documents, including the Philippine National ID, passport, driver's licence, and SSS/GSIS ID.
If daijili discovers that a player under 21 has registered on the Platform, the account will be immediately suspended, all funds will be frozen, and any deposits will be returned in accordance with our Terms & Conditions. daijili also cooperates fully with PAGCOR and other Philippine authorities in any investigation involving underage gambling.
If you are a parent or guardian and believe a minor has accessed daijili, please contact our support team immediately at [email protected]. We take these reports seriously and act on them without delay.
If you share a device with younger family members, we strongly recommend using parental control software to restrict access to online gaming sites. Tools like Net Nanny, Qustodio, or your device's built-in screen time controls can help prevent minors from accessing daijili or similar platforms. Always keep your daijili login credentials private and never share your account details with anyone.
Self-declaration of age 21+ during registration
Government-issued Philippine ID document upload
Third-party KYC verification of identity and date of birth
Ongoing monitoring for age-related risk signals
Answer these questions honestly. If you answer "yes" to two or more, it may be time to use daijili's responsible gaming tools or seek support.
These questions are based on internationally recognised problem gambling screening tools.
Have you ever spent more money on gaming than you originally planned or could afford?
Have you ever chased losses — kept playing to try to win back money you had already lost?
Has gaming ever caused arguments with family members, friends, or your partner?
Have you ever borrowed money, sold belongings, or used bill money to fund your gaming?
Do you find it difficult to stop playing even when you want to, or feel restless when you're not gaming?
Have you ever hidden your gaming activity or the amount you've spent from people close to you?
Has gaming ever negatively affected your work, studies, or daily responsibilities?
If you answered yes to 2 or more: Please consider activating daijili's self-exclusion or cooling-off tools, or reach out to our support team. You can also contact our support email at [email protected] for a confidential conversation.
daijili's responsible gaming framework is built in alignment with PAGCOR's player protection guidelines — the same standards that govern licensed gaming operations across the Philippines.
Players who have activated self-exclusion or cooling-off periods are immediately removed from all daijili marketing lists. We will never send promotional offers to players who have asked for a break.
daijili's platform monitors gaming patterns for signs of problem gambling — such as extended sessions, rapid loss-chasing, or sudden large deposits. Our team may proactively reach out to players showing these patterns.
All daijili customer support staff receive regular training on responsible gaming, problem gambling identification, and how to sensitively assist players who may be experiencing difficulties.
Every responsible gaming interaction with daijili is handled with complete confidentiality. Activating a limit or requesting self-exclusion will never affect your standing as a player or result in any negative consequences to your account.
All responsible gaming tools are fully accessible on mobile — because we know most Filipino players game on their phones. Set limits, activate cooling-off, or request self-exclusion from anywhere, anytime.
Decide how much you're comfortable spending before you log in — and stick to it. Use daijili's deposit limit tool to enforce your budget automatically.
Think of gaming like going to the movies — you pay for the experience, not to make money. Never chase losses or play to recover what you've spent.
Step away from the screen regularly. Use daijili's reality check feature to remind yourself to pause, stretch, and check in with how you're feeling.
Gaming should be a leisure activity, not a way to cope with stress, anxiety, or personal problems. If you're going through a tough time, take a break from gaming.
Keep gaming as one of many leisure activities in your life — not the main one. Spend time with family, pursue hobbies, and maintain your social connections.
Only ever play with money you can afford to lose. Borrowing money — from friends, family, or lenders — to fund gaming is a serious warning sign that should not be ignored.
daijili is built for Filipino players who love great games and play within their means. Explore our full game library — slots, bingo, live casino, and more — knowing that our responsible gaming tools have your back every step of the way.
Must be 21 years or older to play. Please game responsibly.